Performance Management Transformation - A 77-Day Journey

Keppel Land is Asia's premier developer that delivers innovative and multi-faceted urban space solutions. It's sterling portfolio includes award-winning developments and its geographically diversified in Asia. Keppel Land engaged Influence Solutions for an intensive coaching culture transformation that leads to effective performance management/appraisal. This was for it's senior leadership levels up to the C-Suite across Singapore, China, Vietnam, Indonesia and India. 

KEY FOCUS AREAS:

Keppel Land was seeking to enhance performance organisation-wide. To do so, it revamped it's performance management appraisal system, and needed to transform mindsets and skills to create a real behavioural shift. Change needs to start from the top, so the series kicked off with the sessions for the C-Suite leaders, before cascading down the rest of the leadership levels. The focus of the solutions was to:

1. Elevate leadership impact and balance

2. Inspire high performance

3. Nurture a high trust culture

SOLUTIONS AND RESULTS ACHIEVED:

The Keppel Land Executive Conversations Series was a highly customised Keppe Land centric solution that integrated with it's performance management framework and performance appraisal system. It comprised of 3 half-day virtual sessions, delivered at intervals of 2-4 weeks for each batch of leaders.

• C-Suite Level - All the C-Suite leaders attended the complete 3 session series. Their inputs were futher integrated into the series for the rest of the leadership levels.
• Head of Departments and People Managers - A year long journey of 6 hald-day sessions including project management, executive devision making, influential conversations, innovate to win and the opportunity of change.

Proven Succes Indicators:

• Greater empowerment of staff by leaders - increase in frequency of performance management conversations
• Enhanced accountability demonstrated by staff - Greate proactiveness in updates received from staff
• Increase in learning - increased by 19.6%
• Willingness & inspiratoin to apply the learning - 86.85%
• Overall value of the program - 88.11%
• Overall rating of facilitators - 90.93%