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Leadership Development Framework

The F.I.R.S.T™ Framework

The F.I.R.S.T™ Framework is Influence Solutions’ leadership development framework for building leadership capability and organisational effectiveness.

How the F.I.R.S.T™ Framework Works

The F.I.R.S.T™ Framework is Influence Solutions’ proprietary methodology for building leadership capability that translates business challenges into behavioural change and measurable impact.

We do not train skills in isolation.
We build leadership judgment, trust, and influence, aligned to real business outcomes.

The Five Capabilities Leaders Need Today

F.I.R.S.T™ defines the five capabilities required to lead effectively in today’s complex, fast-changing environment:

Future-Ready

Adaptability, resilience, and readiness for change

Innovative

Curiosity, psychological safety, and new ways of thinking

Relevant

Communication and influence that resonate across diverse workforces

Strategic

Clear prioritisation, sound judgment, and alignment to business goals

Trusted

Credibility, accountability, and influence with or without authority.

Together, these capabilities shape decisions, inspire confidence, and sustain performance, even in uncertainty.

These capabilities align closely with global leadership research from organisations such as Harvard Business Review and the World Economic Forum, which highlight judgement, trust, and adaptability as critical leadership skills.

From Business Problems to Measurable Impact

Influence Solutions always begins with your business opportunity or obstacle because capability building without a clear outcome is activity, not impact.

The F.I.R.S.T™ framework is used to:

  • Strengthen leadership bench strength and retention
  • Improve stakeholder communication and reduce escalation
  • Build psychological safety and innovation readiness
  • Accelerate collaboration across silos
  • Improve sales effectiveness and service performance

Where the F.I.R.S.T™ Framework Is Applied

The F.I.R.S.T™ framework underpins all Influence Solutions programmes across Leadership & Organisational Development.

It ensures leadership development is focused, relevant, and aligned to ROI.

Explore Our Programmes