Is Low Trust Holding Your Team Back?

The Trust Navigator Survey helps leaders make trust visible, measurable, and actionable across the organisation.

Trust is the foundation of every high-performing organisation. When trust is strong, leaders communicate with clarity, teams collaborate more effectively, and people take ownership of outcomes. When trust is low, even the best strategies struggle to gain traction.

A high-trust culture enables transparency, accountability, and confidence at every level of the organisation, creating the conditions for sustained performance, engagement, and resilience in today’s complex business environment.

How the Trust Navigator Survey Works

The Trust Navigator Survey, developed by Influence Solutions, helps organisations measure organisational trust and understand how trust is experienced across leadership, teams, and the wider workplace.

Rather than relying on assumptions or surface-level engagement scores, the survey provides clear insights into trust dynamics at three critical levels:

• Interpersonal trust – how individuals experience trust in day-to-day interactions
• Inter-team trust – how teams collaborate, depend on one another, and manage tension
• Organisational trust – how leadership behaviours, systems, and culture shape trust overall

Research consistently shows that trust is a decisive leadership advantage. Organisations with strong trust foundations experience higher engagement, stronger collaboration, and better business outcomes. Leaders who intentionally build trust see measurable improvements in commitment, clarity, and accountability; all critical drivers of performance.

By making trust visible and measurable, the Trust Navigator Survey enables leaders to move from intuition to data-informed action.

With the Trust Navigator Survey, leaders can:

• Establish a clear baseline of trust across the organisation
• Identify specific trust gaps impacting performance and collaboration
• Strengthen trust-based leadership behaviours
• Support the development of high-trust teams and sustainable performance
• Translate insight into action using the F.I.R.S.T.™ framework

If you are ready to build a more connected, accountable, and high-performing organisation, start by understanding where trust stands today and how it can be strengthened.